How we use your information

Amy Hopkinson Garden Design Ltd wants to provide a clear and concise Privacy Policy on how we use personal information and protect your data. We will use information that we collect about you under the Data Protection Act 1998, the Privacy and Electronic Communications Regulations 2003 and, more recently, the General Data Protection Regulation (GDPR) which came into force on 25th May 2018. This Privacy Policy has been drawn up to comply with the above regulation. This policy applies to information we collect when using our website www.amyhopkinson.com, when you contact us or when you work with us.

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We may collect and process the following data about you

Information that you provide to us via post, telephone, email or in person. If you contact us, we will keep a copy of that correspondence and information collected from third parties whilst providing our services to you.

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Data security

We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised manner, altered or disclosed.

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Visitors to our website

When you visit our website, www.amyhopkinson.com, we use Wix Analytics to collect standard internet log information and details of visitor behaviour patterns. We do this to find out the number of visits to our website.

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Visitors to our social media platforms

When you visit our social media platforms, we use Instagram, Facebook, LinkedIn and Pinterest analytics to collect standard social media log information and details of visitor behaviour patterns and demographical data. We do this to find out the number of visits and demographical data of our social media platforms. We do not currently use a third-party to analyse our social media platforms.

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People who use our services

Amy Hopkinson Garden Design Ltd provides a range of design services to clients who are deemed to be data subjects. We process data provided by the data subject and other sources in order to deliver our services to data subjects. We will never share your personal information with other persons unless deemed necessary for any legal, accounting or reporting requirements.

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People who email us

Any email sent to us, including any attachments may be monitored for security reasons. Security software is used to detect any viruses or corrupted files. Please note you have a responsibility to ensure any email you send to use is within the law.

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Job applicants, current and former employees

We welcome applications from prospective job applicants. Amy Hopkinson is the data controller for the information provided during the employment process. Should you have any questions about the process or how we handle your information, please contact info@amyhopkinson.com.

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Use of Third Parties and use of data processors

Data processors are third parties who provide elements of our service. We will share your personal data with third parties where they are required by law, where it is necessary to administer the relationship between users, and where we have another legitimate interest in doing so. The following activities are carried out by third-party service providers: IT services, professional accounting and advisory services, administration, marketing services, and banking services.

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Data Protection Officer

Amy Hopkinson

Amy Hopkinson Garden Design Ltd

7 Edmunds Way

Exeter

Devon

EX2 7SR

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Your Right to Data Portability (access personal informal)

You have the right to data portability, allowing you to obtain and reuse your personal data for your own purposes. You can receive your personal data from us or easily move, copy or transfer that data in a safe and secure way. Your right to data portability only applies to personal data you have provided to us or where the processing is based on your consent or for the performance of a contract. You can request this information verbally or by email. We must verify your identity using reasonable means. Requests for personal information should be made to info@amyhopkinson.com

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Your Right to erasure (to be forgotten)

Data subjects may notify Amy Hopkinson Garden Design Ltd if they wish to exercise their right to erasure (right to be forgotten). Data subjects will be removed from any future or marketing contact. Amy Hopkinson Garden Design Ltd may retain a copy of any personal data if necessary for the business, exercise or defence of legal claims.

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Your Right to object to rectification

Amy Hopkinson Garden Design Ltd will seek to ensure that any inaccurate information will be rectified.

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Your Right to object to processing your information for direct marketing

You may let us know at any time if you wish to exercise your right to be removed from any direct marketing activities.

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Changes to this privacy policy

We keep this privacy policy under constant review and was last updated on 28 December 2023.

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How to contact us

If you want to request information about our Privacy Policy, you can email or telephone us.

Email: info@amyhopkinson.com

Telephone: 07365462244